Help Center
Learn how to buy, sell, and manage digital products on XNCP
Buying Products
Browse & Search
Use the search bar or browse categories on the homepage to find digital products. Featured and random recommendations help you discover quality content.
View Product Details
Click on any product to see the full description, price, tags, and file size. Confirm the product meets your needs before purchasing.
Complete Payment
Click the "Buy Now" button and choose your payment method (USDT via TRC20/ERC20 networks). Complete the payment on the gateway page.
Download Files
After payment confirmation, you'll be redirected back to the product page and the download button will unlock. Download links are valid for 24 hours.
Membership Plans
Choose a Plan
Visit the Pricing page to view available membership plans. Different plans offer different download limits and validity periods.
Pay & Activate
Click "Get Started" to complete payment. Your membership activates immediately after payment confirmation. You can also use your account balance to offset the cost.
Member Downloads
Once activated, you can download products marked as "Free for Members." Each download uses one download credit. Unused credits expire when the membership ends.
Selling Products
Register & Login
Create an account and verify your email, then log in to access your dashboard.
Upload Products
Go to Dashboard → Product Management → Click "+ New Product." Fill in the title, category, price, tags, upload the file, and write a description using the rich text editor.
Wait for Review
After submission, your product status will be "Pending Review." It will only appear on the storefront after admin approval. Make sure your description is accurate to avoid reports.
Earn Revenue
For each sale, you earn the product price minus an 8% platform commission. Earnings accumulate in your account balance and can be viewed in Dashboard → Earnings History.
Withdrawals
Reach Minimum Balance
You can request a withdrawal when your available balance reaches $10 or more. Check your current balance on the Dashboard overview.
Link Wallet Address
Go to Dashboard → Withdrawal Management and add your stablecoin (USDT) wallet address. Both TRC20 and ERC20 networks are supported.
Submit Withdrawal Request
Enter the withdrawal amount and submit. After admin approval, funds will be sent to your wallet address. A small processing fee applies.
Reports & Appeals
Report a Product
If a product doesn't match its description, contains malware, or infringes copyright, click "Report this product" on the product detail page. You must be logged in to report, with a limit of 3 reports per hour.
Admin Review
Admins will review the report. If the report is valid, the seller will receive a warning, fine, or ban depending on the severity.
Appeal a Penalty
If you've been penalized and believe it's unjust, submit an appeal in Dashboard → Penalties & Appeals. If approved, deducted fees will be refunded and your account restored.
Safety Guidelines
Account Security
Use a strong password and keep it secure. Never share your password or verification codes with others. Change your password immediately if you notice suspicious activity.
Transaction Security
All payments are processed through a secure gateway. The platform never stores your payment credentials. Download links have a 24-hour expiry and usage limit to prevent unauthorized access.
Violation Handling
Uploading malware, fake products, or infringing content will result in account ban and forfeiture of earnings. Severe violations may result in permanent platform exclusion.
Copyright & Legal Disclaimer
1. User-Uploaded Content Responsibility
All products listed on XNCP are uploaded and published by individual sellers. Each seller represents and warrants that they hold all necessary rights, licenses, and permissions to distribute the digital products they offer for sale. XNCP acts solely as a marketplace platform and does not create, produce, or verify the content of any listed product.
2. Copyright Infringement Disclaimer
XNCP is not liable for any copyright infringement, intellectual property violations, or unauthorized distribution committed by sellers. If you believe that a product on this platform infringes upon your copyright or intellectual property rights, please submit a report through the product detail page or contact us at support@xncp.com. We will investigate and take appropriate action, including removal of the infringing product and suspension of the offending seller's account.
3. Prohibited Resale & Redistribution
Purchasing a digital product on XNCP grants you a personal, non-exclusive, non-transferable license to use the product for your own purposes. You may NOT resell, redistribute, share, lease, lend, or otherwise distribute any digital product obtained from this platform without explicit written permission from the original seller. Unauthorized resale or redistribution constitutes a violation of both platform rules and applicable intellectual property laws, and may result in account termination and legal action by the rights holder.
4. Platform Limitation of Liability
XNCP provides the marketplace infrastructure but does not guarantee the quality, legality, or fitness of any product. The platform shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of products purchased through the platform. Sellers bear full responsibility for the products they list, including compliance with all applicable laws and regulations.
5. Enforcement & Penalties
Violations of these terms — including uploading infringing content, distributing malware, or unauthorized resale — will result in penalties ranging from warnings and fines to permanent account bans. All earnings may be forfeited in cases of serious infringement. XNCP reserves the right to cooperate with law enforcement and rights holders in investigating potential legal violations.
Frequently Asked Questions
What payment methods are supported?
We currently support USDT (Tether) payments via TRC20 and ERC20 networks. Simply choose your preferred network at checkout.
What is the platform commission rate?
The platform charges an 8% commission on each regular sale. For membership downloads, sellers receive earnings based on the admin-set commission percentage with no additional platform fee.
Can I use my earnings to buy a membership?
Yes! If you're both a seller and want to become a member, the system will prioritize using your available balance. Any remaining amount can be paid through the payment gateway.
How long does it take for a product to be listed?
After submission, your product status will be "Pending Review." Admins typically complete reviews within 24 hours. Once approved, the product automatically appears on the storefront. If rejected, revise based on feedback and resubmit.
How long are download links valid?
Download links are valid for 24 hours with a maximum of 10 downloads. If the link expires or downloads are exhausted, you'll need to purchase again for a new download link.
How do I delete my product?
Go to Dashboard → Product Management and click the "Delete" button on the product card. This is a soft delete — the product will be hidden from the storefront but not permanently removed from the database.
What is the minimum withdrawal amount?
The minimum withdrawal amount is $10. Once your available balance reaches this threshold, you can request a withdrawal to your stablecoin wallet address. Processing typically takes 1-3 business days.
What happens if I upload malware or fake products?
Serious violations (such as uploading malware) will result in immediate account ban and forfeiture of all earnings. If you believe the penalty is unjust, you can submit an appeal.
What happens when I run out of membership downloads?
Once your membership downloads are used up, you can continue purchasing products at regular prices, or upgrade/renew your membership plan for new download credits. Unused credits automatically expire when the membership ends.
Still Have Questions?
If the above content didn't answer your question, feel free to reach out through the following channels:
Email Support
support@xncp.com
Live Chat
Weekdays 9:00 - 18:00
Documentation
View detailed tutorials